FAQ - Frequently Asked Questions

Transport Service

1. What information or documents do we need while applying for vehicle registration?


- A person applying for vehicle registration shall:

 submit duly filled and signed application Form-I available on BCTA webpage  https://drive.google.com/file/d/1QNX9p3ocsvAoWSeTngeBA7HzsfVJqA-5/view  

 submit a copy of Citizenship Identity Card or any form of identification documents  

Issued by Ministry of Home and Cultural Affairs for the Bhutanese Nationals and Passport/recognized identification documents for Non-Bhutanese as proof of identity, age and eligibility;

 submit import declaration and commercial invoice issued by manufacturer/principal Company duly endorsed by DRC at the point of entry, original invoice of dealer and emission compliance certificate;

 Pay the fee specified in Schedule-I of the road safety and transport Regulations 2021; and

 produce certificate of incorporation for registration in name of registered company;

 Certificate of registration or authorization from relevant authority for registration in the name of any entity established under the law;

 in case of a vehicle on “import quota”, entitled as per vehicle import quota rules, a letter (import authorization) to this effect, along with a copy of Tax clearance certificate;

 Letter from the Ministry of Finance for allotment of BG registration number; and

 In the case of a vehicle purchased from other countries by the owner directly without involving local dealer(s), the vehicle shall be registered based on the Department of Revenue and Customs certified documents.  

 

2. Procedure for Registration Certificate replacement in case of damage or lost

 - The vehicle owner can apply for the Registration Certificate replacement in person or online https://eralis.rsta.gov.bt/services/vehicles/search?serviceType=rc-replacement. 

- Nu. 500 shall be applicable fees for issuance of new registration certificate.  

 

3. Procedure for cancellation of the motor vehicle registration certificate?

- The BCTA shall cancel the registration of a motor vehicle:


 at the written request of a registered owner to cancel registration;

 the Authority, upon physical verification, found the motor vehicle in un-roadworthy conditions or

 the cancellation is deemed necessary for the purpose of road safety 

- The owner must produce a Central Registry Secured Transaction (CRST) Report prior to cancellation of motor vehicles.

- The vehicle registration number will not be revived once canceled at the written request of a registered owner.  

4. What will account to unlawful alteration and modification of motor vehicles?

- An act of unlawful modification to a vehicle shall be considered, if a person: a. changes the color of the vehicle without informing the BCTA;

b. use tinted glass on any of the car windows;

c. use tinted lighting system in a vehicle;

d. affix additional features of lights in a vehicle that are unsafe for other road users,  other than those fixed by manufacturing company;

e. extend the size of the vehicle beyond what is specified by the manufacturer; f. modifies horn with an intention to produce excessive noise; and

g. any alteration which is deemed inappropriate as per the Road Safety & Transport  Regulations or as may be determined by the BCTA.

 

5. When should we transfer the ownership?

- A person selling a vehicle shall, within 15 days of sale, apply for ownership transfer of the  vehicle in the name of the person buying the vehicle.   

6. What information or documents do we need while doing ownership transfer of a motor  vehicle?

-An application for transfer of ownership of a vehicle shall be accompanied by:

        a deed of sale which includes the sale price of the vehicle and the signature of the  seller and buyer, signed across a legal stamp and a witness from each party; ● Central Registry Secured Transaction for verification of hypothecation status by the  BCTA;

 copy of Citizenship Identity Card of buyer;

 recent passport size photograph of buyer;

 the registration certificate of the vehicle; and

 property transfers tax and, other fees or charges for change of ownership, specified  in Schedule-I of Road safety and transport Regulations 2021, unless otherwise  granted exemption under this Regulations;

 certificate of incorporation for registration in the name of registered company in  addition to other requirements;

 death certificate or certified letter from competent authority along with no objection  from family members and family tree for transfer of vehicle from a deceased  registered owner to the next of kin; 

 death certificate and marriage certificate or certification from competent authority in  case of ownership transfer from the deceased registered owner to his/her spouse; ● clearance from the Ministry of Foreign Affairs in case of CD vehicle; or ● Letter of handing-taking or letter from Ministry of Finance in case of BG registered  vehicle

 

7. Who is liable to pay the property transfer tax (Vehicle ownership Transfer tax)?  

- The responsibility for payment of property transfer tax shall be as per the Deed of Sale  executed between the Seller and the Buyer. 

8. Who is exempted from payment of property transfer tax?  

- The payment of property transfer tax is exempted if a vehicle ownership is transferred: ● between immediate family members, (immediate family members shall refer to parent, children and spouse);

 From grandparents to grandchildren;

 From a sibling who is the legal custodian of the inherited property to other biological or legally adopted siblings;

 returned to the main house after the death of the person;

 split as one’s share of property under joint ownership;

 shared under a divorce settlement agreement as per the Marriage Act of Kingdom of Bhutan;

 To registered Religious Organizations and registered public benefit organization registered under Chhoedey Lhentshog and Civil Society Organizations respectively; between exempt international organizations;

 From children to the parents;

 To Zhung Dratshang or Dratshang Lhentshog;

 between members registered under the same census record; and

 Between Government Agencies 

9. Is change of vehicle registration number allowed once being registered in another region? 

- No. Change of vehicle registration number is not allowed. However, conversion of registration from taxi to private is permitted.  

10. Can a second hand/reconditioned vehicle be permitted to be imported into the country? 

- The BCTA shall neither permit nor register a second hand/reconditioned vehicle imported into the country.  

- Nonetheless, an expatriate may bring a used vehicle on posting in Bhutan with a condition that the vehicle shall be re-exported upon completion of term of employment in the country. 

11. What is the procedure to obtain a learner license? 

- BCTA shall require an applicant for a learner license to:

 be 17 years of age or more;

 produce Citizenship Identity Card or other forms of identification documents issued  by Ministry of Home for Bhutanese Nationals, and passport or other form of  identification document in case of non-Bhutanese in professional and managerial  level;

 Produce latest passport-size photograph in national dress for Bhutanese;

 produce a medical screening certificate duly sealed and signed by a certified medical doctor within the country;

 submit a duly filled application Form-I; and

 Pay fees applicable fees. 

12. What are different categories of driving license in Bhutan?

- Driving license in Bhutan is categorized as:

 Learner Driving License;

 Ordinary Driving Licence; and

 Professional Driving Licence 

13. What is the age requirement to obtain a Professional Driving License to drive a Taxi?

- 21 years & possess 3 years of experience of driving light vehicles.  

 

14. Procedure to obtain an ordinary driving license?

- be 18 years of age or more at the time of applying for a light, two-wheeler;  - be 21 years or more of age to sit for medium, heavy and equipment license - Possess Learner license at least six months (self-learner) & three months for trainees passed  out from Driving Training Institutes;

- produce certificate of one day introductory course conducted by driving training institute or  certificate of having attended road safety awareness provided by the Authority; - undergone both theoretical & practical tests in person and achieved the min. pass score set;  - produce a copy of the latest passport-size photograph in national dress for Bhutanese; - produce Citizenship Identity Card or other forms of identification documents for Bhutanese  Nationals, and passport or other identification cards in case of foreigners; and - pay fee applicable fees. 

15. Procedure to replace driving license in case of loss or damage?

- Visit near BCTA office with an application for replacement or avail online at https://eralis.rsta.gov.bt/services/driving/search?serviceType=driving-replacement 


   16. How many days a driving license is issued after having a successful driving test?

- In three days the driving license shall be ready in hard copy. While it will be digitally available online by the afternoon of the same day on which driving test was conducted.  


17. What is the minimum age in Bhutan to obtain a driving license?

- 18 years 


 18.  What is the minimum age in Bhutan to obtain a Learner License?

-17 years

 

19. Who is eligible to own & drive a Taxi?

An applicant must:

- possess Professional Driving License for light vehicle

- must be Bhutanese Citizenship identity card holder 

- Only one taxi against a CID no. 

- be 21 years old or more. 

 

 20. What is the validity of a driving license?  

- 5-10 years for ordinary driving license  

- 3 years for a provisional driving license.  

 

21. What is the acceptable level of Blood Alcohol Content (BAC)?  

- Zero tolerance for a person with driving experience of 3 years & below and professional driving license holders.  

- 0.08g/100ml for a person holding an Ordinary Driving License with more than 3 years driving experience. 

22. What is the permitted time period for payment of Traffic Infringement Notice (TIN)?  - The fine imposed should be paid/cleared within 7 days from the date of the notice.  - An additional amount of Nu.750/ week shall be imposed for failing to pay within the provided time frame. 

The driving license will be punched for failing to pay after four weeks’ time 

23. Can we choose the vehicle registration numbers?

-Yes, a vehicle owner may choose a registration number upon the payment of non refundable fee of Nu.100,000 per the request. 

24. Is it possible to transfer an existing vehicle registration number?

-Yes it is allowed to transfer his/her existing vehicle number registered in his/her name to a new vehicle (to be registered in his/her name) after the payment of non refundable fee of Nu. 100,000. However, transfer of registration number from one vehicle to another vehicle which is already registered with the Authority is not allowed.



Construction Services

 1. Why do a contractor need to register with BCTA?

- Only contractors who are registered with the BCTA can bid for public procurement.

- Registering with the BCTA is a form of prequalification.  

- It saves time since contractors do not need to prove their qualifications for every project. - Keep oneself informed & updated of changes to government procedures and regulations.

 

2. How should we start processing for contractor registration?

- Contractors should register with the BCTA prior to obtaining their trade license from MoICE.For this, the contractor must:  

 attend an Induction Course conducted by BCTA.  

 then apply online via BCTA or G2C website

https://bcta.gov.bt/bctaweb/load.html?id=169&field_cons=MENU or 

https://www.citizenservices.gov.bt/cdb/login

 

3. What are documents required to process contractor registration?

  1. For minimum human resources requirements:

 -CID copy

-Undertaking letter.

-Academic  transcripts.

  1. For minimum equipment requirements

- Valid bluebook copy for the registered equipment

-valid insurance copy for the registered equipment

 - A verification letter from Construction Association of Bhutan (CAB) for those equipment  not registered with the BCTA.

 

4. While registering for a contractor, which category or classification should I apply for? - If the minimum requirement of human resource and equipment are met, registration in any class is permitted. However, it is advisable to start from a Small Class to gain experience and progressively advance to higher categories.

 

5. Why should I own the equipment and machineries before I do my registration as a Contractor?

- The BCTA considers it important that each contractor owns a minimum number of equipment to:  

- ensures that a contractor has the equipment necessary to successfully execute construction projects;  

- to encourage contractors to make an investment in their chosen profession.

 

 6. Is it possible for me as a contractor to hire HR & equipment only when I am in need?

 

- The contractors have to fulfill the minimum HR & equipment requirement for each category  applied for and those equipment should be owned by the individual/firm or the company,  But they can hire the HR & equipment if they need more than the minimum requirement.

  

7. How should a contractor prove that he/she owns required equipment/machineries? - The equipment should be in the name of the company if the firm is incorporated and in the name of owner if the firm is sole proprietorship which  will be verified based on:  

- equipment's registration certificate (bluebook) and insurance copy for any item that is  licensed by the BCTA.

- For equipment not licensed (vibrators, concrete mixers, etc.), a contractor should provide  bills/invoices duly passed by the Department of Revenue and Customs or equipment  verification letter from Construction Association of Bhutan (CAB) confirming ownership of  the items.

 

8. Is it possible for one person to apply for multiple categories while registering for a  contractor certificate?

- Yes, provided you fulfill the minimum human resource and equipment requirements.

 

9. Is it possible for a contractor to start a Medium Class & above without starting a Small Class?

- The BCTA strongly encourages contractors to gain experience before tackling larger projects. However direct entry to 'LARGE' or 'MEDIUM' classes are allowed provided the Human resources and equipment requirements are fulfilled.  

 

10. Is it possible for one individual contractor to register for more than one construction firm?

- No. An individual can register as an owner of only one construction firm but can be a shareholder with another company. An individual can also simultaneously hold a construction and a consultancy license.

 

11. Where should we pay the fees for construction services?  

- The applicant must visit the nearest BCTA Regional/Base Offices or Regional Revenue & Customs office and email the payment receipt to rchoden@bcta.gov.bt within one month’s time period.

 

12. What is the deadline for making the payment and submitting the money receipt to BCTA after application approval, and what are the consequences of missing this deadline?

-The registration fee must be paid and the money receipt submitted to BCTA within 30 days of application approval. Failure to do so will result in cancellation of the approved application, and the applicant will be required to resubmit the application by completing the full registration process again.

 

13. Can a firm update privately executed works in the system?

- Yes. A registered firm undertaking private construction works may update such works in the BCTA system to update their turnover, similar work experience and performance score.

 

14. What is the procedure for updating private works in the system?

-The private project value must be at least Nu. 5 million to be eligible for update in the BCTA system.

-The registered firm must submit a written application to BCTA within 14 days of contract signing, along with required documents such as the contract agreement (where applicable), approved drawings, and approvals from local government/thromdes.

-Upon completion of the work, the firm must submit the Completion Certificate and Average Performance Score (APS) duly signed by the Client’s Engineer.

 

15. Are consultancy firms, specialized firms, and certified builders required to attend the induction course for initial registration and the refresher course during renewal?

-No, only contractors are required to attend the mandatory induction course for initial registration and the refresher course during renewal.

 

16. Who is eligible to attend the induction and refresher courses?

-          The induction course is open to Bhutanese individuals aspiring to become construction contractors.

-          A refresher course can be attended by either the firm's owner or its registered human resources.